RetentionGrid Ideas

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  1. respond to inquiries

    Respond to help inquiries....

    1 vote
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    • Month to Month Data Set Comparisons

      Month to Month data set comparisons

      4 votes
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      • I'd like to be able to delete a campaign

        Currently the system does not allow users to delete/ change sending preferences campaigns after adding them

        7 votes
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        • I'd like the homepage to be in percentage values, not absolute values (i.e. what % of my customers are loyal vs at risk)

          I'd like the homepage to be in percentage values, not absolute values (i.e. what % of my customers are loyal vs at risk)

          4 votes
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          • 1 vote
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            • CRM Integration & Managment

              CRM Integration - Ability to integrate with apps/sites like Mail Chimp, Tidio live chat, and others to better communicate with our customers. It'd be nice to keep track of these customer "segments" and choose to send certain emails or codes to customer lists based on each segment.

              9 votes
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              • Weekly Essentials

                Weekly customer retention, customer frequency (eg 2.4 weeks) Info based on customer shipping method.

                5 votes
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                  Thanks for your feedback on additional features you’d like to see in RetentionGrid. I’m currently planning feature development and would like to better understand what you would like to have included in the “Weekly Essentials” you requested.

                  You specified “weekly customer retention, customer frequency info based on shipping method.” Would you please describe in more detail what this means to you? Is it a weekly report in email? In-app? What else do you want included in such a report?

                  Best,
                  Sandy

                • automatic mailchimp email integration

                  link to mailchimp so customer segments identified by retentiongrid can be emailed automatically using mailchimp (i.e. email all drifters after 60 days with a coupon code). email all sleepers after 90 days with a survey...

                  11 votes
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                    Thanks for your feedback, I really appreciate you taking the time. Our integrations plan is under review and we included your ideas.

                    In the meantime, we’ve launched some new features that allow for fully designed HTML campaigns to be sent to each of your RetentionGrid segments, both manual and automated. We know that many people asked for the MailChimp integration because they weren’t happy with the previous level of design capability we offered.

                    This has solved the problem for many, maybe it will help you too. Access to the fully designed campaigns feature is available with our services plans. Please see more information here: http://retentiongrid.com/get-it-done/

                  • Amazon Seller Support?

                    I would DEFINITELY pay for services involving analytics for Amazon Sellers.

                    1 vote
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                    • Customer Search

                      Make customer filtering simpler. It's really hard to search for customers without having to scroll through all of them.

                      12 votes
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                        started  ·  0 comments  ·  Admin →
                      • Unique Discount Codes

                        Campaigns should be able to send out Unique Discount Codes to each user. This could be done by users supplying enough codes for the campaign and copying/pasting them into a field that works as a variable.

                        13 votes
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                          under review  ·  1 comment  ·  Admin →
                        • Retention Grid Blog with Tips for using RG effectively

                          I would love to see a Retention Grid blog providing tips on how to maximise and effectively use Retention Grid all in one place. It can be pretty daunting to tackle the grid even with the help of the little tooltips provided.

                          8 votes
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                            started  ·  1 comment  ·  Admin →
                          • Import customers / transactions via CSV

                            Provide the ability to import customers & transactions from a wide range of platforms with CSV import.

                            18 votes
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                            • Segment stats tracking

                              Track the changes in amounts of customers per segment

                              17 votes
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                                1 comment  ·  Admin →
                              • Site traffic data

                                It would be great if you could provide data on site traffic as well as actual customers.

                                7 votes
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                                  planned  ·  0 comments  ·  Admin →
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